How do you really know if service you are paying a third party to provide has actually been performed? Missed or delayed service on critical medical equipment happens more often than you might think. Equipment that isn’t functioning properly can disrupt hospital operations, delay patient care, and in some cases cost hospitals $10,000 or more a day in lost revenue. Here is one easy way to know service on your equipment has been completed.
Don’t guess, “get a receipt” so you know. In this case, a receipt means a field service report, or similar document, signed by the service engineer. This way, you have it in writing in case there are any issues in the future.
The continued reality of labor and part shortages is impacting service providers just like it is hospitals. Despite their best intentions, service providers can fall behind on scheduled service calls or be unable to complete a repair due to a lack of available parts. Don’t assume service has been performed without getting confirmation in writing. This way you can know with confidence that your equipment will be available and ready for use when it’s needed for patient care.
Miga Solutions provides the most accurate and actionable pricing information, enabling hospitals to lower their medical equipment total cost of ownership (TCO) by 12-16%. To learn more about how your hospital can save, contact us.