Initiate Equipment Service Requests Within Covered Hours

Be sure to check your contract terms and covered hours before submitting repair requests for medical equipment covered by an original equipment warranty or service contract. Certain equipment manufacturers and service providers will consider repair requests as “covered” under the applicable original equipment warranty or service contract as long as the request is initiated and logged by the service provider within the covered hours. You will save money by avoiding the time and materials costs to get the repair you need completed.