Medical, Lab & IT Equipment Benchmarking & Analytics

Medical, Lab & IT Equipment Benchmarking & Analytics

June 16, 2023

Job Opportunities

Client Experience Associate

Company Overview

Miga Solutions, Inc. (www.migasolutions.com) is a healthcare information and services company that provides innovative solutions to hospitals for lowering medical and IT equipment costs. Hospitals use Miga’s proprietary data, software, and services to analyze costs and find savings in the purchase, service and replacement of equipment.

Exceptional client service is a hallmark of our business. Exceptional service requires exceptional people, and our team shares a “do what it takes” mentality, commitment to success and desire to have a positive impact in our industry. As a growing company, there are limitless professional growth opportunities for individuals who can jump in and make a positive contribution. We are adding new positions to support our growth. If we’ve piqued your interest, please read on.

Position Overview

The Sales and Client Services Coordinator is a member of Miga’s Client Experience Team, responsible for supporting and helping grow Miga’s business with hospital clients.

This is an excellent opportunity to play a meaningful role in a growing healthcare business supporting sales and client service by preparing communications for clients, processes sales quotes and orders, organize meetings and company calendar, prioritize client requests, client meeting preparation and conduct client outreach as needed via phone and email.

Are you ready to join an exciting, growing healthcare business?  The ideal candidate is a self-starter with a positive attitude and a proven ability to juggle multiple priorities and deadlines.

This is an office-based position in our Plymouth, MN office. Due to the requirements of our business and clients, we do not offer remote work.

Responsibilities

  • Assist in preparing sales quotes, proposals and presentations
  • Coordinate and manage client deliverables
  • Assist in sourcing and procuring products for clients
  • Interact with hospital clients via phone and email
  • Utilize CRM system to track all client activity
  • Other tasks as assigned to support the business

Requirements

  • Undergraduate degree preferred
  • Previous experience in a customer service or professional setting
  • Excellent oral and written communication skills
  • Organized with exceptional time-management skills
  • Comfortable speaking via telephone to customers from executives to technicians
  • Proficient in Microsoft Office applications

Compensation and Benefits

  • Competitive Salary
  • Healthcare benefits
  • Paid time off, paid holidays
  • Eligible to participate in employee stock option plan

Contact Us

Please submit your resume and cover letter communicating your interest in joining the Miga Team.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.

Know the right price.

And get it.

Having the right information saves hospitals time and money on medical equipment lifecycle costs.

Matt Werder

Chief Technology Officer

Hennepin County Medical Center

“Miga’s data is key to helping us be good financial stewards and validates we are using our resources wisely. The market intelligence provided by Miga’s EVMS platform has allowed us to save substantial amounts of money.”

Matt Blashill

Enterprise Director of Supply Chain

Lake Region Healthcare

"There’s a personal touch that sets Miga apart from their competitors. They don’t just offer great insights. They always take the time to provide additional analysis that is meaningful and actionable."

Dan Bazinet

Director of Clinical Engineering

Southcoast Health

“In all my years in health care, I’ve used a lot of benchmarking tools. Most simply repeat information passed along from others; Miga’s information tells me what’s really happening.”

COO

Community Hospital

"Miga's negotiating skills save us time and money. And their unique understanding of the market means we’re always playing from a position of strength."

Supply Chain Director

Regional Healthcare System

“All suppliers claim to have excellent customer service. Miga actually walks the talk and always has our best interest at heart. We love working with them."

"Miga’s ability to match equipment donated by their customers with the needs of our medical projects has been a most valuable and welcomed resource."

Jim Tierney

CEO

Suburban Radiology

“Miga’s data, analysis and expertise – in particular related to the fair market value of clinical equipment – is a critical resource we need to support strategic acquisitions, divestitures and joint ventures.”

Eric Hoag

Director, Corporate Strategy & Development

Allina Hospitals and Clinics

“Miga’s proprietary data and expertise was critical to our ability to close an acquisition deal quickly and with a high level of confidence in our valuation.”

Bill Barta

Corporate Director, System Imaging

Fairview Health Systems

“Miga’s objective information-based approach and understanding of the needs of hospitals makes them a valuable resource and helps us make the most cost effective spending decisions.”

Scott Bosch

Manager of Clinical Engineering

Park Nicollet Health Services

“The groups responsible for managing technology in our healthcare organization need data and analysis to manage costs and make informed decisions. Miga’s EVMS platform is an important and valuable resource that helps us make the right decisions for both our clinical priorities and budget.”